Along the y-axis the different communication aspects are listet (e.g. Importance, Quality of Communication). The ratings of a given aspect are shown on the x-axis on a scale from “0” to “100” and connected with a vertikal line. For each of the three directions of communication a different line is available: red for the communication with superiors, blue for the communication with colleagues and green for the communication with subordinates.

The values are obtained through a comparison of an organizational unit with a norm sample of more than 2000 persons from different organizations. They constitute a benchmark where a value of “50” represent the averange.


At a glance one can detect e.g.:

- Deficits in the Communication Quality and Channel Openness with respect to the communication with colleagues (left circles)

- as well as relatively high rated Trust in the communication with superiors (right circle).


The example shows that the communication analysis with KomminO provides a detailed picture of the organizational communicatioin. The results can serve to simply get an idea of the present situation in in the organization, to prepare and introduce definite structural measures (e.g. individual coaching, quality circle) or to accompany the evaluation of restructuring measures (e.g. also the introduction of new communication media).